Call Center Software to automatically measure workloads and adjust outbound calling pace to comply with U.S. FTC Telemarketing Sales Rule on intentionally Abandoned or Dropped Calls. Statistical reporting helps you meet Safe Harbor FTC requirement for collecting and maintaining dropped-call...
|License: Demo||Cost: $0.00 USD||Size: 367 KB||Download (91): Call Center Manager Download|
Voicent's Call Center CRM is a powerful software tool for managing customer interactions in call centers or sales organizations. Use it to:
Automatically track all customer interactions
Inbound calls and SMS, outbound voice, text messaging or email campaigns--all activities are...
Platforms: Windows, Other
|License: Demo||Cost: $0.00 USD||Size: 402 KB||Download (42): Call Center CRM Download|
AnswerWIN is a Software Tool for Planning and Optimization of Call Center staffing requirements. You can use AnswerWIN to forecast service sevel, lost calls, average spped of answer, agent occupation, and to determine an optimal number of agents by finding the optimal balance between lost calls...
|License: Shareware||Cost: $648.00 USD||Size: 2.06 MB||Download (96): AnswerWIN Download|
Terrasoft Call Center Server is a separate module of popular Terrasoft CRM that provides tools for registration and analyzing of incoming and outgoing calls, redirecting incoming calls to selected Terrasoft CRM users, process calls from different contacts according to the established rules.
|License: Demo||Cost: $2490.00 USD||Size: 9.9 MB||Download (29): Terrasoft Call Center Download|
An advanced, yet simple-to-use phone answering machine for your voice modem. All the features you'd expect are supported: call monitoring and logging, Caller ID with pop-ups and voice alerts, "white" and "black" lists, customizable and personalized greetings, and conversation recording....
|License: Shareware||Cost: $39.95 USD||Size: 2.33 MB||Download (960): Advanced Call Center Download|
Voicent CRM Dashboard is unified agent desktop software that puts the customer at the center of all interactions - phone, text message, email, and social media. By providing customer information accurately and integrating with your business process seamlessly, Dashboard enables agents to deliver...
Platforms: Windows, Windows 8, Windows 7
|License: Demo||Cost: $0.00 USD||Size: 402 KB||Download (20): CRM Dashboard Download|
LIVECHAT Contact Center is a online customer support application. LIVECHAT Contact Center enables fast and intuitive contact between customer, who visits company web site, and its employee. It also allows receiving information about customers activities what ensures invaluable knowledge source in...
|License: Commercial||Cost: $33.00 USD||Size: 6.69 MB||Download (107): LIVECHAT Contact Center Download|
The Mizu browser Webphone (WebSIPPhone) is a lightweight standard based VoIP web phone software that can be run from the browsers, embeddable in your website. Based on the industry standard SIP protocol, it is compatible with all VOIP devices and services. It can call any other SIP soft phone...
Platforms: Windows, Mac, *nix, Windows 7, Windows Server, OpenVMS, Handheld, Other,Java
|License: Demo||Cost: $500.00 USD||Size: 3.22 MB||Download (167): Mizu Webphone Download|
AMIgo is a suite of .NET Components and User Controls that offers a high level access to the Asterisk Manager Interface (AMI).
AMIgo offers a high level access to the AMI and allows to remotely monitor, control and setup any Asterisk® open source PBX software system, version 1.2 and up (1.4...
Platforms: Windows, Other
|License: Demo||Cost: $100.00 USD||Size: 2.86 MB||Download (104): AMIgo Download|
Website provides advanced download payroll software of business standard to generate multiple employs daily or weekly working reports along with salary report, casual or sick leave details, tour and training information, shift report, etc in an easy way without any complex paper work. Staff...
|License: Shareware||Cost: $45.00 USD||Size: 7.4 MB||Download (92): Download Payroll Software|
Easy to use helpdesk software, sensibly priced to suit all businesses. Powerful HelpDesk Software:- LBE helpdesk software will help you manage and control your helpdesk operation, without forcing you to change the way you work. Sensibly priced:- Many of our customers have told us they looked at...
|License: Shareware||Cost: $900.00 USD||Size: 4.41 MB||Download (121): LBE Desktop Helpdesk Download|
Terrasoft CRM is developed specially for mid-size business and have thousands of users in retail, communications, IT, business services, automotive, finances, traveling and other industries.
Terrasoft CRM is easy-to-use and and easy-to-implement. It contains all the ultimate CRM functions for...
|License: Demo||Cost: $299.00 USD||Size: 12.24 MB||Download (109): Terrasoft CRM Download|
LiveChat is an online chat software solution in SaaS model. It helps both visitors and owners of the ecommerce website. With chat button placed on the website, visitors receive simple & quick access to live chat with customer service representatives or sales support without installing any...
Platforms: Windows, Mac, Android,iPhone,iPod
|License: Commercial||Cost: $36.00 USD||Size: 15.14 MB||Download (208): LiveChat Download|
Implement a professional voice response system into your business quickly and efficiently. CT Developer Studio helps you develop and host automated call handling systems which can be tailored to individual needs. Develop complex IVR software or implement a simple inbound call center, set up...
|License: Commercial||Cost: $99.00 USD||Size: 45.75 MB||Download (76): CT Developer Studio Download|
Wireless Dev Studio is an ActiveX DLL that allows you to fully handle GSM, GPRS, HSCSD and UMTS modem. Easily integrable into any application written in whichever language that supports ActiveX technology (Visual Basic, Visual C++, .NET, Borland Delphi, Power Builder, etc..), Wireless Dev Studio...
|License: Demo||Cost: $98.00 USD||Size: 2.35 KB||Download (104): Wireless-DS for gsm industrial automation Download|
AJAX/PHP web based help desk and customer support solution with Ticket and Email management, Knowledge Management, Live support chat, Product Catalog, News management and Support Forum and in one low-cost collaborative package intended to use in B2B or B2C. SupportPortal allows multi-channel...
Platforms: Windows, *nix
|License: Demo||Cost: $99.00 USD||Size: 2.77 MB||Download (189): SupportPortal Download|
Collaborate on helpdesk tickets in Outlook. Create tickets from e-mail or webform. Describe problems using attached files and rich text. Sort tickets. Get information from the Outlook contacts or the GAL. Open tickets are stored in Outlook and in an Access or SQL database. Closed tickets are...
|License: Shareware||Cost: $1400.00 USD||Size: 10.39 MB||Download (80): Public Folder HelpDesk Download|
Collaborate on helpdesk tickets inside Microsoft Outlook. Create tickets from e-mail or webform, manually or automatically, with attached files and rich text. For new tickets, get information from the Outlook contacts or the GAL. Open tickets are stored in Outlook and in a database - Access, SQL...
|License: Shareware||Cost: $2200.00 USD||Size: 23.14 MB||Download (124): Folder HelpDesk Download|
Ideal for any country-wide business, US County Zoom Map 2.0 shows the interactive USA map with all counties and provides a range of customization options to suit almost any requirements. The map installs fluently and doesn't need much time to configure it thanks to a plain XML file. Texts &...
Platforms: Windows, Mac
|License: Demo||Cost: $1199.00 USD||Size: 417 KB||Download (30): US County Zoom Map Download|
Our technology will help you to distinguish the language spoken. We will allow you to automatically route the valuable call to someone in your company who speaks the language or to a software that can analyze it, and we will make the process fast. If you are in the security/defense sector, our...
|License: Demo||Cost: $0.00 USD||Size: 50.56 MB||Download (185): Language Identification Download|